Prior to finalizing your order with FedEx Office promo products, you will be required to approve your order. The products and imprints will be exactly what you approved or we will refund your purchase and shipping charges.
Due to the customized nature of these products, we are unable to accept returns on orders that were produced according to your approval.
If you find that your products are defective or you experience an issue with your order, please contact one of our Promotional Product Experts at 1-877-489-0980 within 30 days. If a return authorization is issued, merchandise must be returned in the original packaging to an address that will be provided.